OTT Solutions is hiring Call Center Jobs 2025 for the position of Customer Support/Telesales Representative. The role requires candidates to be fluent in spoken English, energetic, self-motivated and good learners with active listening skills. Punctuality and the ability to handle 100% inbound calls are key aspects of the job.
Candidates are encouraged to apply by sending their CVs via WhatsApp to the provided contact number. The office is located near Hafiz Center, Main Boulevard, Gulberg 2, Lahore, making it easily accessible for potential applicants.
This is a great opportunity for individuals seeking a career in customer support or telesales in a professional and growth-oriented environment. Applicants with the required skills and motivation are encouraged to seize this chance to join the team.
Call Center Jobs 2025 Details
| Field | Details |
|---|---|
| Date Posted: | 16 January 2025 |
| Last Date: | 25 January 2025 |
| Organization: | OTT Solutions |
| Vacancy Location: | Near Hafiz Center, Gulberg 2, Lahore |
| Job Industry: | Customer Support/Telesales |
| Category: | Private Jobs |
| Job Type: | Full-time |
About The OTT Solutions
The provided information does not include specific details about OTT Solutions’ background, mission or values. However, based on the job description, it can be inferred that the company values professionalism, effective communication and customer satisfaction. They emphasize hiring candidates who are fluent in English, self-motivated and skilled in active listening, reflecting their commitment to quality customer support.
OTT Solutions appears to focus on inbound customer service and telesales, which suggests they prioritize building strong customer relationships and delivering exceptional service. Their emphasis on punctuality and energy further highlights their dedication to maintaining a disciplined and high-performing team.
What sets OTT Solutions apart is their focus on providing opportunities for individuals with the right skills and motivation to grow in a professional environment. Their accessible location in Lahore also adds convenience for potential candidates, making them a desirable employer in the customer support and telesales industry.
Call Center Jobs 2025 List
- Telesales Representative
- Customer Support Representative
Call Center Jobs 2025 Responsibilities
| Key Duties/Tasks | Description |
|---|---|
| Fluent Communication | Communicating effectively in spoken English. |
| Customer Support | Handling 100% inbound calls professionally. |
| Active Listening | Demonstrating strong listening skills to assist customers effectively. |
| Telesales | Engaging with customers to promote products/services. |
| Self-Motivation and Energy | Maintaining a motivated and energetic approach to tasks. |
| Punctuality | Being consistent and on time for work commitments. |
| Learning and Development | Adapting quickly and being open to learning new skills. |
Call Center Jobs 2025 Experience and Eligibility Criteria
| Criteria | Details | Requirement |
|---|---|---|
| Experience | Prior experience in customer support or telesales (if any) | Preferred but not mandatory |
| Language Proficiency | Fluency in spoken English | Mandatory |
| Skills | Active listening, self-motivation and energetic approach | Mandatory |
| Punctuality | Being consistent and on time | Mandatory |
| Adaptability | Ability to learn quickly and handle responsibilities | Mandatory |
Call Center Jobs 2025 Compensations and Benefits
- Health Insurance – Often included as part of the compensation package for full-time employees.
- Paid Time Off (PTO) – Includes vacation days, sick leave and personal days.
- Bonuses – Performance-based bonuses or incentives for meeting certain targets.
- Flexible Work Options – The possibility of flexible working hours or remote work arrangements (if applicable).
- Training and Development – Opportunities for career development and skill improvement through workshops or courses.
- Employee Discounts – Discounts on products or services offered by the company (if applicable).
Call Center Jobs 2025 Necessary Documents
- Required Documents
- Updated CV/Resume.
- Copy of CNIC (if applicable).
- Educational certificates and transcripts.
- Experience letters (if applicable).
- Academic Qualifications
- Minimum intermediate (12th grade) or equivalent qualification.
- Higher education (bachelor’s degree) preferred but not mandatory.
- Certifications/Special Training
- Certifications in customer service or communication skills (preferred).
- Relevant training in telesales or call center operations (advantageous).
Call Center Jobs 2025 How to Apply for?
- Visit the office if required, at the address: Near Hafiz Center, Main Boulevard, Gulberg 2, Lahore.
- Prepare an updated CV/resume with all relevant information.
- Send your CV via WhatsApp to the provided number: 0308-8803666.
- Ensure your CV highlights your communication skills, experience (if any) and relevant qualifications.
- Contact the hiring team for any additional inquiries about the job or application process.
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Call Center Jobs 2025 Contact Information
| Contact Information | Details |
|---|---|
| Website Name | OTT Solutions |
| Website URL | https://www.ottsol.com/ |
| Email Address | info@ottsol.com |
| Physical Address | Near Hafiz Center, Main Boulevard, Gulberg 2, Lahore |
| Contact Number | 0308-8803666 |
Frequently Asked Questions
What is the job position being offered?
The position being offered is for Customer Support/Telesales Representative.
What are the required skills for this role?
Candidates must be fluent in spoken English, have strong active listening skills, be self-motivated, energetic, punctual and able to handle 100% inbound calls.
Is prior experience required for this position?
Prior experience in customer support or telesales is preferred but not mandatory. The key focus is on having the necessary skills and motivation.
What are the working hours?
The working hours are not specified, but punctuality is emphasized, which implies the need to be consistent with work timings.